New Hanover County’s dedicated team of public servants works each day to serve the community, respond to the needs of our citizens, lead the nation in innovation, and deliver the best value for taxpayer dollars. We pride ourselves on being the model of good governance with business principles that guide our interactions with the citizens we serve, which include being: Effective and efficient in all that we do. Easy to do business with and consistent in how we do it . Responsive and professional in our service.